Hospes Hoteles’ long-term success with BEONx

Hospes Hoteles’ long-term success with BEONx

Hospes Hoteles, a collection of boutique hotels known for their unique charm and luxurious ambiance, has been leveraging BEONx’s advanced revenue management solutions for several years. This partnership has been crucial in maintaining their competitive edge and achieving sustained profitability in a highly competitive market.

The challenge

Before implementing BEONx, Hospes Hoteles faced significant hurdles in managing and integrating data from various sources, which hampered their ability to gain a comprehensive understanding of their properties’ performance. They needed a more agile approach to detect demand variations and optimize pricing strategies. Additionally, the hotel experienced inconsistencies in data, making it difficult to establish accurate and effective revenue management processes.

These challenges collectively impacted their operational efficiency and overall profitability.

The solution

Hospes Hoteles chose BEONx for its cost-effective, high-quality solutions that perfectly fit their boutique hotel model. The integration with their PMS was seamless, further enhancing their decision to continue the collaboration. The most valuable features for Hospes Hoteles included:

Key functionalities utilized included:

Recommendations

Accurate and constantly improving pricing recommendations.****

Reporting

Comprehensive and automated reporting tools.

HQI™

Hotel Quality Index to gauge and improve competitive positioning.

Segmentation

Advanced market and channel segmentation for targeted strategies.

The results

Implementing BEONx brought substantial improvements to Hospes Hoteles:

Increased ADR

Between 5% and 10%.

Market Insights

Improved knowledge of market trends and competitor strategies, engaging and motivating the Revenue Management department.

Higher OCC Rates

Increased by 5__% to 10%.

“BEONx RMS helps us in the daily management of revenue in our hotels, providing us with a wealth of automated information and simplifying all pricing and strategy decision processes, as well as their implementation in sales channels. Additionally, the price recommendations they offer are always constantly improving and very much in line with our strategy. Overall, they are continuously developing improvements that assist us daily and adapt perfectly to the ever-evolving market.”

Alba de la Cruz

Director of Revenue Management and Online Distribution